Elevate Springfield featuring Jeff Dillman: Elevating Through the Power of Service, Professional Networking, and Growing Locally

Summary

In this episode of Elevate Springfield, host Robert Ferriell speaks with Jeff Dillman, a prominent figure in the Springfield community and general manager at Masco. They discuss Jeff's extensive background in politics and business, the importance of networking, customer service, and continuous training. Jeff shares insights from his experiences in political campaigns and emphasizes the significance of building a strong company culture. The conversation also highlights the launch of the Land Of Lincoln Professional Networking Group, aimed at supporting local businesses and fostering community connections. Throughout the episode, the duo explores strategies for personal and professional growth, including the value of mentorship and the impact of thank you notes.

Takeaways

• Surround yourself with inspiring people for success.
• Continuous training is essential for personal and professional growth.
• Customer service should be the heart of every business.
• Networking is crucial for business growth and community support.
• Thank you notes can set you apart in a digital world.
• Adapting to change, including embracing AI, is vital for businesses.
• Building a strong company culture fosters longevity and success.
• Having a battle plan helps in achieving daily goals.
• Local businesses should support each other to strengthen the community.
• Mentorship plays a significant role in personal development.

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